NEW RESEARCH

The ROI of feature management.

Research shows a clear link between software performance and business performance. When organizations deliver software (i.e., value) frequently while maintaining high system stability, it translates to higher productivity, profit, and customer satisfaction.

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How feature management works

Leading teams use LaunchDarkly's feature management platform to reduce risk and launch new ideas faster. By separating code deployments from feature releases, you can safely test in production, get valuable feedback, and release without fear.

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LaunchDarkly feature flags raise the bar

Customers report big gains in the Four Key Metrics set by DORA.

Deployment and release frequency

How often new features are deployed and released to production.

Mean Time to Restore Service (MTTR)

How long it takes to restore service when an incident occurs that impacts users.

Lead time for changes

How long it takes to go from code committed to code successfully running in production.

Change fail rate

The rate at which a change made to production or a change released to users results in degraded service.

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Speed

LaunchDarkly speeds up the pace of software delivery by separating deployments from releases.

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After using LaunchDarkly feature flags, our customers achieved:

9X
increase

in deployment frequency

27% decrease

in time to release new features

76% decrease

in time from commit to deploy

Stability

LaunchDarkly cuts down on incidents and improves resolution times dramatically.

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Mean time to restore service (MTTR)

90%

of LaunchDarkly users had an MTTR of less than one day.

46%

of LaunchDarkly users had an MTTR of less than one hour.

Change fail rate

Traditional feature flags

Used for 3-5 years84%had a change fail rate below 15%.
Used for 3-5 years93%had a change fail rate below 15%.
Used for 0-6 months67%had a change fail rate below 15%.
Used for 0-6 months78%had a change fail rate below 15%.
About the survey

The data in this infographic is based on 143 unique survey responses of verified LaunchDarkly customers. Demographics by department: 76.2% of respondents were in Engineering, 19.6% were in Product Management, 2.1% were in Customer Support, and the rest were in Marketing/Sales, Customer Success, Infrastructure, and Other. Demographics by role: the most common roles were “Individual Contributor” and “Team Lead or Manager” (37.1 % and 30.8% of respondents respectively); the second most common roles were “Director, VP, or CTO” and “Architect” (12.6% and 11.2% respectively). Demographics by industry: the industries ranged from Government and Financial Services to Media and Technology. Organization sizes ranged from 1 to 1000+ people.

We've been able to roll out new features at a pace that would've been unheard of a couple of years ago.

IBMMichael McKayPrincipal Software Engineer

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