Customer panel with NCR and Chick-fil-A

John Kodumal is CTO and co-founder of LaunchDarkly, a continuous delivery platform. John was a development manager at Atlassian, where he led engineering for the Atlassian Marketplace. Prior to that he was an architect at Coverity, where he worked on static and dynamic analysis algorithms. He has a Ph.D. from UC Berkeley in programming languages and type systems, and a BS from Harvey Mudd College.

Michael is an Executive Director at NCR. His job is to drive modernization and culture transformation as the SRE lead for the Commerce Platform. Prior to that, he was with IBM for 25 years. Michael is married with 4 kids and 3 cats. Needless to say, he comes to work for peace and relaxation.

Eddie Seay is an iOS engineer with more than 8 years of experience on the platform. He currently serves as a platform lead on Chick-fil-A’s Customer Technology Solutions team, where he oversees iOS engineering for multiple apps in the e-commerce space. While Eddie spends a large portion of his time as the lead engineer for the Chick-fil-A App for iOS, he is also responsible for developing tooling, patterns, and best practices for iOS and client systems throughout the Chick-fil-A e-commerce ecosystem.

Jessica Lyle is a team leader and product owner for Chick-fil-A’s Customer Technology Solutions team. She leads Chick-fil-A’s Direct to Consumer Channels, including the Chick-fil-A App on iOS and Android as well as the Chick-fil-A.com ordering platform. Jessica engages with numerous cross-functional teams to build products that provide exceptional value to the business as well as delight Chick-fil-A’s millions of customers. She believes feature flagging and experimentation is essential to understanding customer behavior at-scale and leverages such to support her decision-making.